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The rise of discreet luxury and a new consumer elite

As the global recession continues to influence spending habits and social trends, we are witnessing ...

Understanding collaborative consumption

Marketers need to understand consumers' growing acceptance of sustainable and shared forms of produc...

Primark: Half of 15- to 24-year-olds shop here

Sector Insight (interactive): youth fashion

Unemployment, tuition fees and online retail's growth have all had an impact, writes Jane Bainbridge...

Rob Siefker, director of customer loyalty, Zappos

Zappos' Rob Siefker: 'Good customer service starts at the top'

Zappos' director of customer loyalty talks to Jane Bainbridge about why he believes it has become fa...

Taxing issues for marketing as brand trust is called into question

From the Jimmy Savile scandal at the BBC to Starbucks' and Amazon's tax avoidance, corporate brands ...

IKEA: the market leader is almost twice as big as its nearest specialist rival and accounts for about 20% of the sector by value

Sector Insight: furniture retail

The recession hit the sector hard, and its expenditure-limiting effects still linger...

Clark's: the clear market leader in this category

Sector Insight: footwear retailing

Clarks is still the market leader in a category that faces increased competition...

Recent Matalan campaign

Sector Insight: Childrenswear

The impact made by supermarkets has led to fierce competition and lower prices....

JJB Sports: fourth-biggest sports-goods chain underwent a major restructure in 2011 and is set to close more stores

Sector Insight: Sports clothing and footwear

The proliferation of discount retailers, both on the high street and online, has helped this sector ...

Nike+ Tom Tom sports watch is example of innovation while H Samuel and Ernest Jones are leading chains

Sector Insight: watches and jewellery

The economic downturn and factors such as the falling marriage rate and the rise of mobiles are affe...

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